FAQ

The leading European trade fair for the pharmacy market will take place in Düsseldorf from September 16 to 18, 2025. expopharm is the perfect place for the open exchange of knowledge, ideas and information. 

The industry get-together of the year offers an overview for the entire pharmacy team of all important findings and innovations in the pharmacy market. 

The most important exhibitors of today and tomorrow present their products, services and solutions for the pharmacy market. High-profile healthcare politicians and professional representatives will be on hand to set the course for the future of the market.

The German Pharmacists' Day will take place in Düsseldorf from September 16 to 18, 2025.  

In addition to innovations and new products as well as top-class presentations on several stages, expopharm also offers an exciting supporting program.  

In the ticket store you will find the payment methods prepayment, Paypal and credit card. It is not possible to pay for your order at the ticketshop in Düsseldorf.

If your order has already been paid for, the payment provider must cancel the order. To do this, please send us an e-mail with the details of your order (customer name, e-mail address, order number and/or invoice number) to besucher@expopharm.de.

All you need is an internet-enabled device, such as a PC, laptop or tablet. 

Important note: 
Please make sure that you are using an up-to-date browser and the latest browser version to ensure an optimal user experience. 

You can find all information about your journey here.

For press enquiries, please contact Maria Scholz, Head of Corporate Marketing:
E-mail: m.scholz@avoxa.de

You can find a contact person for expopharm on our contact page.

Yes, there is a newsletter – you can subscribe to it here.

expopharm 2025 will take place in Düsseldorf from September 16 to 18, 2025. 

Unfortunately, some of our exhibitors have already fallen victim to cybercrime. In these cases, fraudsters send emails with fake invoices or payment requests. These fake invoices closely resemble the design of invoices from Messe Düsseldorf and our service partners, who operate on their own account. They can sometimes be difficult to distinguish from genuine invoices. Therefore, please always check the sender’s email address for plausibility as well as the exact bank details, which can be found in the valid participation terms of the event or in the imprint of the service partners.

The invoices from Messe Düsseldorf are also stored in your OOS account. This allows you to check their integrity at any time.

You can find further information about the participation and registration as an exhibitor at expopharm 2025 under "To become an exhibitor".

The German Pharmacists' Day will take place in Düsseldorf from September 16 to 18, 2025. 

Fraudulent emails are currently being circulated in the name of Messe Düsseldorf in connection with expopharm. The emails refer to the address finanz@messedusseldorf.org and request the payment of large sums of money.

Please do not respond to these messages or make any payments. The emails do not originate from Messe Düsseldorf.

You can find a contact person for expopharm on our contact page.

You can find all information about your journey here.

There are currently more companies appearing that are sending letters in the name of trade fair organizers in order to generate funds in a fraudulent manner.

In this context, we would like to draw your attention to the fact that the company "Commercial Online Manuals S de RL de CV," Mexico, is currently contacting trade fair exhibitors again, requesting that their data be updated in trade fair and exhibitor directories (EXPO GUIDE). This is often done without any business relationship to Avoxa. The small print is easily overlooked: The exhibitor commits to paying €1,181 per year to this company for three years.

For press enquiries, please contact Maria Scholz, Head of Corporate Marketing:
E-mail: m.scholz@avoxa.de

The Call for Papers is open to anyone who wishes to share their experiences and innovations with the pharmacy and healthcare market. Companies or individuals/self-employed professionals seeking to book a presentation slot on behalf of a company can contact us directly at exhibitor@expopharm.de or +49 6196928410.

For the evaluation of submissions, we recommend providing as much information as possible via the submission form. This includes:

• Title
• Abstract
• Speaker details, including name, company, position, etc.

Please ensure that your presentation content offers added value to the audience. Marketing presentations are explicitly NOT allowed!

• Submission deadline: March 31, 2025
• Selection of presentations by a professional jury: April 30, 2025
• Notification and onboarding information for selected applicants: May 30, 2025
• Further necessary details to be finalized by: August 29, 2025

Participation in the Call for Papers is completely free of charge. If your submission is selected, travel expenses up to €400 will be reimbursed (including travel to and from the event, and accommodation).

Since participation is entirely voluntary, no honorarium will be paid for the presentation. However, travel costs for your presentation will be reimbursed (see the section "Are There Any Costs for Me? / Travel Cost Reimbursement").